Privacy Policy
We take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data when you use Amivo, our AI mental health companion.
Information we Collect
This privacy policy explains how we collect, use, and share your personal information when you use our AI mental health companion application, Amivo.
1. Personal Information
When you use Amivo, you may provide us with personal information such as your name, email address, and age. We use this information to personalize your AI companion experience and provide relevant mental health support. Please note that Amivo is an AI mental health companion and is not a replacement for professional psychologists, counselors, or licensed mental health professionals.
2. Chat Data
We collect and analyze your chat conversations with the AI companion using Large Language Model (LLM) technology for analytics purposes. This data helps us improve our services and provide better mental health guidance. All chat data is encrypted and processed securely.
3. Usage Information
We gather data on how you interact with Amivo, such as the frequency and duration of your sessions, to improve the user experience and AI companion performance. This information is used solely for analytics and service improvement purposes.
How We Use Information
1. Mental Health Support
We use your personal information and chat data to provide mental health support and tailored guidance through our AI companion. Important: Amivo is designed as an AI mental health companion to provide support and guidance. It is not intended to replace professional mental health services, including but not limited to psychologists, psychiatrists, counselors, or licensed therapists. If you are experiencing a mental health crisis or need professional help, please contact a licensed mental health professional or emergency services immediately.
2. Improvement of Services
Your chat data and usage information help us enhance the performance and effectiveness of Amivo. We use LLM-based analytics to understand user needs and improve our AI companion's responses and features. All data processing is done with encryption and security measures in place.
3. Communication
We may use your email address to send you updates, newsletters, or important information about our services. You can opt-out of these communications at any time by updating your preferences in the app settings or by contacting us directly.
Data Security
We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. All data transmitted and stored by Amivo is encrypted using advanced encryption protocols.
Your personal information and chat data are encrypted both in transit and at rest. We use secure servers and follow best practices for data protection. However, no data transmission or storage method can guarantee absolute security. We do our best to protect your information, but we cannot guarantee its security.
Data Encryption: All user data, including chat conversations and personal information, is encrypted using industry-standard encryption algorithms. This ensures that your data remains secure and protected from unauthorized access.
Data Sharing
therapyamigo and Amivo do not sell, trade, or rent your personal information to third parties. Your data is never shared with anyone outside of our organization.
We may use aggregated and anonymized data for internal analytics and research purposes to improve our services. However, this data will not identify you personally and cannot be traced back to individual users.
LLM Analytics: Your chat data may be processed using Large Language Model (LLM) technology for analytics purposes to improve our AI companion's responses and features. This processing is done securely and your data remains encrypted throughout the process. No personally identifiable information is shared with third-party LLM providers, and all data processing complies with our strict privacy standards.
Legal Compliance
We are committed to complying with applicable data protection laws and regulations, including but not limited to GDPR, CCPA, and other relevant privacy legislation.
Medical Disclaimer: Amivo is an AI mental health companion application provided by therapyamigo. It is not a medical device, medical service, or replacement for professional mental health care. Amivo does not provide diagnosis, treatment, or medical advice. Users should not rely on Amivo as a substitute for professional medical advice, diagnosis, or treatment from qualified healthcare providers.
If you have a medical emergency, are thinking about suicide or self-harm, or are in crisis, please contact your local emergency services immediately or seek help from a licensed mental health professional.
We reserve the right to update this privacy policy to reflect changes in our practices or legal requirements. We will notify users of any material changes through the application or via email.
Your Choices
You have the right to access, correct, or delete your personal information at any time by contacting us at support@therapyamigo.com. We will respond to your request within a reasonable timeframe.
You can also opt-out of receiving promotional emails from us by:
- Updating your email preferences in the app settings
- Clicking the unsubscribe link in any promotional email
- Contacting us directly at support@therapyamigo.com
You can request a copy of your data or request that we delete your account and associated data at any time. We will process such requests in accordance with applicable data protection laws.
Contact Us
If you have questions or concerns about our Privacy Policy, please contact us at:
therapyamigo Support
support@therapyamigo.comWe are committed to addressing your privacy concerns and will respond to your inquiries as soon as possible.